Customer Support employee German speaking

Looking for an energetic job where you can let your customer support skills shine? Look no further! At Solarclarity, we have a spot for someone like you as our new customer support employee - someone with a talent for making customers happy and getting them to laugh. And hey, if you also speak German, then we're really lucky!

Your new job

Step into the world of a full inbox, phones ringing non-stop, and tackling improvement points in our processes - all while cracking jokes with your colleagues. Together with our team, you'll be the go-to person for installers who have questions about their orders via our webshop. You'll answer them by phone and email.

"Can I still change the delivery address of my order?" "When will panel X be back in stock?" "I received a damaged item. How do we solve this?" Guess what? You've got all the answers up your sleeve! 🎩💡

You'll also ensure proper administrative handling and document all contact moments. Thanks to you, customers feel heard and remain satisfied!

What we offer?

Now onto the perks! We've got some fun stuff in store for you because we know you're awesome. Here's what awaits you:

• A salary of €2500 - €3000 gross per month (based on a full-time job). Ka-ching! 
• An energetic, ambitious, and fun office environment. We know how to work hard and have fun!
• Travel expenses or public transport compensation if you live more than 10 km from the office. 
• 25 vacation days plus automatic time off on January 2nd. You've earned it! 
• Daily catered lunches because we want you to be full of energy. 
• A company laptop that you can also use for personal purposes. 
• Once you're an expert, you can occasionally work from home. We'll provide everything you need, like a desk, work phone, and keyboard.

What else is important?

Don't worry if you're not technically inclined - we'll teach you everything you need to know about our solar energy products. The most important thing is that you're motivated, detail-oriented, a team player, and of course, have a friendly customer service attitude.

So what do we stand for? Simply put: we keep it simple, we're brave, forward-thinking, contribute to a better world, customer-oriented, and love teamwork.

And who are we? We're Europe's online PV specialist! Since 2008, we've been supplying installers all over Europe with solar energy hardware, from panels to charging stations. In short: we provide everything except the sun itself.

Who are you as a customer support employee?

• You're available for 32-40 hours per week. 
• You have a talent for customer service and making people laugh. 
• You speak fluent German and English. Do you also speak Dutch? Then that's definitely a plus!

I want this job!

Ready to turn this customer support employee job into your new gig? Don't wait any longer and apply now! We could really use your energy. Please send us your most recent CV. If you have any questions, don't hesitate to ask me, Nadine, at 06 45 52 17 19. See you soon!